Which Restaurant Innovations Are Here to Stay?

When indoor dining was shuttered, Pearl turned its main outdoor park space into a virtual restaurant by adding tables and QR codes that allowed guests to view menus, order and pay, all in one seamless transaction, then have the food delivered tableside. Best of all, it allowed diners to combine orders from multiple food hall vendors into a single order. The technology proved so popular that even during the height of the pandemic, four new restaurants were successfully launched at Pearl, and the flexible combined ordering will remain in use going forward